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Rheoliadau Asiantaethau Gofal Cartref (Cymru) 2004
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16.—(1) Rhaid i'r person cofrestredig, o roi sylw i natur yr asiantaeth, y datganiad o ddiben, a nifer ac anghenion y defnyddwyr gwasanaeth, sicrhau —
(a)bod nifer priodol o bersonau medrus a phrofiadol a chanddynt gymwysterau addas yn cael eu cyflogi at ddibenion yr asiantaeth bob amser;
(b)bod gwybodaeth a chyngor priodol yn cael eu rhoi i bersonau sy'n cael eu cyflogi at ddibenion yr asiantaeth, ac os ydynt yn gofyn yn rhesymol amdanynt, bod gwybodaeth a chyngor pellach yn cael eu rhoi ar gael iddynt mewn perthynas â'r canlynol —
(i)defnyddwyr gwasanaeth a'u hanghenion o ran gofal personol, a
(ii)darparu gofal personol i ddefnyddwyr gwasanaeth;
(c)bod cymorth addas yn cael ei roi i bersonau sy'n gweithio at ddibenion yr asiantaeth, ac os ydynt yn gofyn yn rhesymol amdano, bod cymorth pellach ar gael iddynt mewn perthynas â darparu gofal personol i ddefnyddwyr gwasanaeth;
(ch)bod personau cymwys a chanddynt gymwysterau addas ar gael i'r staff ymgynghori â hwy ar unrhyw adeg yn ystod y dydd pan fydd person yn gweithio at ddibenion yr asiantaeth; a
(d)bod defnyddwyr gwasanaeth yn cael parhad yn eu gofal sy'n rhesymol i ddiwallu eu hanghenion am ofal personol lle cyflogir pobl, neu lle bo gweithwyr gofal cartref yn gweithio, ar sail dros dro at ddibenion yr asiantaeth.
(2) Rhaid i'r person cofrestredig sicrhau bod pob aelod o'r staff —
(a)yn cael hyfforddiant ac arfarniad sy'n briodol i'r gwaith y mae i'w gyflawni;
(b)yn cael cymorth addas, gan gynnwys amser i ffwrdd o'r gwaith, er mwyn ennill cymwysterau pellach sy'n briodol i'r gwaith hwnnw;
(c)yn ymwybodol o'i gyfrifoldebau ei hun a chyfrifoldebau aelodau eraill o'r staff; ac
(ch)yn gorfod hysbysu'r person cofrestredig os yw wedi'i gollfarnu o unrhyw dramgwydd troseddol.
(3) Rhaid i'r person cofrestredig gymryd unrhyw gamau sy'n angenrheidiol i fynd i'r afael ag unrhyw agwedd ar berfformiad aelod o'r staff y cafwyd ei fod yn anfoddhaol.
(4) Rhaid i'r person cofrestredig sicrhau bod y staff a'r gweithwyr gofal cartref nad ydynt yn aelodau o'r staff, yn cael goruchwyliaeth briodol.
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