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There are currently no known outstanding effects for The Water Supply and Sewerage Services (Customer Service Standards) Regulations 2008.
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PART 3 Customer service standards for English service providers and English wholesalers
17D.Complaints, account queries and requests about payment arrangements
17F.Entitlement to payment or credit where supply not restored as promised or as required
17I.Flooding from sewers – external flooding and flooding of non-domestic outbuildings
17IE.Water quality notices: restrictions on consumption etc. of water
17J.Timing etc. of payments under regulations 17C to 17H and 17IA to 17IE
17K.Payments by English wholesalers to English service providers
17L.Means of payment, including where customer is in arrears
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