Please note:
All reference to 'Parts' and 'sections' are from the Public Services Ombudsman (Wales) Act 2019. For other versions of these Explanatory Notes, see More Resources.
Section 9 - Requirements: complaints referred to the Ombudsman
Section 16 - Power to investigate other health-related services
Section 17 - Power to investigate other health-related services
Section 19 - Information, documents, evidence and facilities
Section 33: Provisions in regulations adding persons to Schedule 3
Section 49 - Requirements: complaints referred to the Ombudsman
Section 51 - Decisions not to investigate complaints or to discontinue investigations
Section 53 - Information, documents, evidence and facilities
Section 57 - Action following receipt of investigation reports
Section 59 - Circumstances in which special reports may be prepared
Section 62 - Meaning of “care home” and “care home provider”
Section 63 - Meaning of “domiciliary care” and “domiciliary care provider”
Section 64 - Meaning of “palliative care service” and “independent palliative care provider
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