- Latest available (Revised)
- Original (As made)
This is the original version (as it was originally made). This item of legislation is currently only available in its original format.
27.—(1) The Regulator may direct an authorised person who has failed to comply with the rules or a code of practice to make redress, in a specified way or form, to a person aggrieved by that failure.
(2) The forms of redress may include, but are not limited to—
(a)an apology;
(b)the re-doing, without charge to the aggrieved person, of work improperly done; or
(c)in a case in which the failure consists of the charging of an unjustifiable fee, the refund of all or part of the fee.
(3) For the purposes of paragraph (2)(c), a fee is unjustifiable if it should not have been charged.
(4) Before giving such a direction, the Regulator—
(a)must notify the authorised person of the proposed direction, and the reasons for giving it;
(b)must give the authorised person a reasonable opportunity to make submissions in relation to the proposed direction; and
(c)must take any such submission into account in deciding whether to give the direction.
Latest Available (revised):The latest available updated version of the legislation incorporating changes made by subsequent legislation and applied by our editorial team. Changes we have not yet applied to the text, can be found in the ‘Changes to Legislation’ area.
Original (As Enacted or Made): The original version of the legislation as it stood when it was enacted or made. No changes have been applied to the text.
Explanatory Memorandum sets out a brief statement of the purpose of a Statutory Instrument and provides information about its policy objective and policy implications. They aim to make the Statutory Instrument accessible to readers who are not legally qualified and accompany any Statutory Instrument or Draft Statutory Instrument laid before Parliament from June 2004 onwards.
Access essential accompanying documents and information for this legislation item from this tab. Dependent on the legislation item being viewed this may include:
Use this menu to access essential accompanying documents and information for this legislation item. Dependent on the legislation item being viewed this may include:
Click 'View More' or select 'More Resources' tab for additional information including: