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The Adult Placement Services (Service Providers and Responsible Individuals) (Wales) Regulations 2019

Status:

This is the original version (as it was originally made).

Requirements in relation to monitoring and improvement

4.—(1) The service provider must ensure that there are effective arrangements in place for monitoring, reviewing and improving the quality of the service.

(2) Those arrangements must include arrangements for seeking the views of—

(a)individuals,

(b)any representatives, unless this is not appropriate or would be inconsistent with the individual’s well-being,

(c)adult placement carers,

(d)service commissioners, and

(e)staff,

on the quality of the service and how this can be improved.

(3) When making any decisions on plans for improvement of the quality of the service, the service provider must—

(a)take into account the views of those persons consulted in accordance with paragraph (2), and

(b)have regard to the quality of care report prepared by the responsible individual in accordance with regulation 59(4).

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