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The Adult Placement Services (Service Providers and Responsible Individuals) (Wales) Regulations 2019

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This is the original version (as it was originally made).

Standards of care and support - overarching requirements

17.—(1) The service provider must put arrangements in place to ensure that care and support is provided in a way which protects, promotes and maintains the safety and well-being of individuals.

(2) The service provider must put arrangements in place to ensure that care and support is provided to each individual in accordance with the individual’s personal plan.

(3) The service provider must put arrangements in place to ensure that care and support is provided in a way which—

(a)maintains good personal and professional relationships with individuals and staff and adult placement carers; and

(b)encourages and assists staff to maintain good personal and professional relationships with individuals and adult placement carers.

(4) If, as a result of a change in the individual’s assessed needs for care and support, the service provider is no longer able to meet those needs, even after making any reasonable adjustments, the service provider must immediately give written notification of this to the individual, any representative, the adult placement carer and the service commissioner.

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