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The Electronic Communications (Universal Service) (Broadband) Order 2018

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Article 2

SCHEDULE 1Broadband universal service

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Broadband universal service: specification

1.  Subject to paragraph 2, affordable broadband connections and services must be provided throughout the United Kingdom with all the following characteristics—

(a)a download sync speed of at least 10 megabits per second;

(b)an upload sync speed of at least 1 megabit per second;

(c)a contention ratio of no higher than 50:1;

(d)latency which is capable of allowing the end-user to make and receive voice calls over the connection effectively;

(e)the capability to allow data usage of at least 100 gigabytes per month.

Broadband universal service: eligibility

2.  Paragraph 1 only applies to the extent that all the following conditions are met—

(a)the broadband connection is to a fixed location which is a residence or place of business;

(b)a prospective end-user requests that a broadband connection is provided to that location;

(c)a broadband connection and service with all the characteristics specified in paragraph 1—

(i)is not available to that location; and

(ii)will not be made available to that location through a publicly-funded intervention within the period of one year beginning with the date on which the request is made;

(d)provision of the broadband connection—

(i)will cost no more than £3,400; or

(ii)will cost more than £3,400, but any costs in excess of £3,400 will be paid by the end-user.

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