The Local Government (Best Value) Performance Indicators and Performance Standards (England) Order 2005

Article 7

SCHEDULE 5 Performance indicators for housing and housing related services

Indicator number	Description of Indicator
(a) This document can be obtained free of charge from: the enquiries bureau, Building Research Establishment, Garston, Watford WD2 7JR.
(b) A “non-decent” home is one that is not in a reasonable state of repair, does not have reasonably modern facilities and services and does not provide a reasonable degree of heating.
(c) This publication is available at: http://www.cre.gov.uk/gdpract/housing_rented_cop.html
(d) This publication is available at: http://www.odpm.gov.uk/stellent/groups/odpm_housing/documents/page/odpm_house_603873.hcsp
1	The average “Standard Assessment Procedure (SAP)” rating of residential accommodation owned by the authority (the procedure for determining SAP ratings is described in “Government’s Standard Assessment procedure for Energy Rating of Dwellings” (2001 edition)(a).
2	The number of units of residential accommodation (other than accommodation owned by the authority) which have become occupied or been demolished during the financial year as a direct result of action by the authority.
3	In the financial year; (a) the proportion of rent due to the authority which is collected; (b) the percentage of authority tenants with more than seven weeks rent arrears; (c) the percentage of authority tenants with rent arrears, on whom notices of possession have been served; (d) The percentage of authority tenants evicted as a result of rent arrears.
4	Satisfaction of tenants of authority residential accommodation with the overall service provided by their landlord, with results broken down by— (a) tenants from ethnic minority communities; and (b) tenants who are not from ethnic minority communities.
5	Satisfaction of tenants of authority residential accommodation with the opportunities for tenant participation in management and decisions making in relation to housing services provided by the landlord, with the results broken down by— (a) tenants from ethnic minority communities; and (b) tenants who are not from ethnic minority communities.
6	(a) The proportion of authority residential accommodation which was non-decent(b) at the start of the financial year. (b) The percentage increase or decrease of non-decent residential accommodation within the financial year.
7	Spending by local authorities on residential accommodation showing— (a) proportion spent on planned repairs and maintenance as compared to proportion spent on responsive maintenance and repairs; (b) proportion spent on emergency and urgent repairs compared to proportion spent on non-urgent repairs.
8	The average time taken to grant tenancies of the authority’s residential accommodation.
9	The extent (if any) to which the authority complies with: (a) the Commission for Racial Equality’s Code of Practice in Rented Housing(c); and (b) the Good Practice Standards for Social Landlords on Tackling Racial Harassment: Code of Practice for Social Landlords(d).