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13.—(1) This regulation relates to calls to the emergency services made using either the national emergency call number 999 or the single European emergency call number 112 (“999 or 112 calls”).
(2) In order to facilitate responses to such calls–
(a)all 999 or 112 calls shall be excluded from the calls referred to in regulation 11, and
(b)in relation to 999 or 112 calls, no person shall be entitled to prevent the presentation on the connected line of the identity of the calling line.
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