The Patient Rights (Complaints Procedure and Consequential Provisions) (Scotland) Regulations 2012

Amendment of the National Health Service (General Ophthalmic Services) (Scotland) Regulations 2006.

3.—(1) The National Health Service (General Ophthalmic Services) (Scotland) Regulations 2006(1) are amended as follows.

(2) In regulation 2 (interpretation), omit the definition of “record of complaints”.

(3) In paragraph 2 (incorporation of provisions) of Schedule 1 (terms of service)—

(a) in sub-paragraph (f), omit “and”;

(b) after sub-paragraph (g), insert—

“; and

(h) the Patient Rights (Scotland) Act 2011 and any regulations or directions made under that Act, so far as relevant to contractors and ophthalmic medical practitioners and opticians as providers of services under the health service.”.

(4) For paragraph 11 (complaints) of Schedule 1 substitute—

“Complaints, concerns, comments, feedback

11.   A contractor must have arrangements in place which operate in accordance with section 15 of the Patient Rights (Scotland) Act 2011, and any regulations or directions made under that Act.”.

(5) For paragraph 12 (co-operation with investigations) for “directions given under section 2(5) of the Act” substitute “section 15 of the Patient Rights (Scotland) Act 2011”.

(1)

S.S.I. 2006/135.