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The Patient and Client Council (Membership and Procedure) Regulations (Northern Ireland) 2009
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- Northern Ireland Statutory Rules
- 2009 No. 98
- PART 4
- Regulation 15
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Provision of assistance to individuals making or intending to make a complaint
15. For the purposes of section 17(4) of the Act (complaint of a prescribed description) the Council may provide assistance to individuals about any expression of dissatisfaction that requires a response and is reasonably connected with the exercise of the functions of a body responsible for health and social care in accordance with section 17(9) of the Act.
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