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26.—(1) The contractor shall co-operate with—
(a)any investigation of a complaint in relation to any matter reasonably connected with the provision for services under the contract undertaken by—
(i)the PCT; and
(ii)the Commission for Healthcare Audit and Inspection; and
(b)any investigation of a complaint by an NHS body or local authority which relates to a patient or former patient of the contractor.
(2) In sub-paragraph (1)—
“NHS body” means a Primary Care Trust, an NHS trust, an NHS foundation trust, a Strategic Health Authority, a Local Health Board, a Health Board, a Health and Social Services Board, a Health and Social Services Trust or a Health Board or Special Health Board constituted under section 2 of the National Health Service (Scotland) Act 1978(1); and
“local authority” means—
(3) The co-operation required by sub-paragraph (1) includes—
(a)answering questions reasonably put to the contractor by the PCT;
(b)providing any information relating to the complaint reasonably required by the PCT; and
(c)attending any meeting to consider the complaint (if held at a reasonably accessible place and at a reasonable hour, and due notice has been given) if the contractor’s presence at the meeting is reasonably required by the PCT.
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