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Decision of the European Central Bank of 19 April 2013 on the denominations, specifications, reproduction, exchange and withdrawal of euro banknotes (recast) (ECB/2013/10) (2013/211/EU)
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Article 5Crediting of value of genuine euro banknotes accidentally damaged by anti-theft devices and presented for exchange
1.NCBs shall credit the institutions and economic agents referred to in Article 6(1) of Regulation (EC) No 1338/2001 which hold an account at the relevant NCB the value of genuine euro banknotes that have been accidentally damaged by anti-theft devices on the day of receipt of those banknotes, provided that:
(a)the euro banknotes have not been damaged in connection with an actual robbery, theft or other criminal activity;
(b)the NCB can immediately verify that the requested amount corresponds at least roughly to the value of the banknotes presented; and
(c)all other information required by the NCB is submitted.
2.Any difference revealed after processing between the value of the accidentally damaged genuine euro banknotes presented for exchange and the amount credited prior to processing shall be debited or credited, as the case may be, to the presenting institution or economic agent.
3.The fees mentioned in Article 4 will be calculated on the basis of the effective number of the accidentally damaged genuine euro banknotes processed by the NCB.
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