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Consumer Rights Act 2015

Consumer Rights Act 2015

2015 CHAPTER 15

Commentary on Sections

Part 1: Consumer Contracts for Goods, Digital Content and Services

Chapter 2: Goods
Other rules about goods contracts
Section 30: Goods offered with a guarantee

160.This section replaces regulation 15 of the Sale and Supply of Goods to Consumers Regulations 2002. These regulations transposed the CSD and regulation 15 implemented Article 6 of the CSD. This section therefore serves to transpose Article 6 again. Under this section, a guarantee provided alongside the goods without extra charge is legally binding. In particular, the guarantee must:

  • be written in plain, intelligible language and, if the goods are offered in the UK, in English,

  • include the name and address of the guarantor,

  • state that the consumer has statutory rights (under this Act) regarding the goods which are not affected by the guarantee,

  • state the duration and territorial scope of the guarantee,

  • state the essential details for making claims under the guarantee, and

  • be made available to the consumer in writing and within a reasonable time.

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