Section 62: Mediation
79.This new provision enables the Ombudsman to use mediation to resolve a complaint which she does not consider to be serious and which does not indicate that a criminal offence may have been committed.
Text created by the government department responsible for the subject matter of the Act to explain what the Act sets out to achieve and to make the Act accessible to readers who are not legally qualified. Explanatory Notes were introduced in 1999 and accompany all Public Acts except Appropriation, Consolidated Fund, Finance and Consolidation Acts.
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