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Regulation 18
1. Copies of all agreements between the agency and nurses supplied or to be supplied by the agency and evidence that a copy of any standard terms and conditions has been supplied by the agency to each nurse, including recruitment and selection records in respect of all nurses supplied by an agency.
2. Copies of any statement given to a service user setting out the qualifications and relevant experience of a nurse supplied to that service user.
3. An alphabetical index of service users, including the full name, address and telephone number of each of them and any serial numbers assigned to them.
4. An alphabetical index of nurses supplied or available for supply by the agency, including any serial numbers assigned to them.
5. Details of each supply of a nurse to a service user.
6. Where the agency is acting as an employment business and a nurse is supplied to provide nursing care in the private residence of a service user or patient, details of –
(a)the illness or disability from which the patient is suffering;
(b)the name and address of the patient’s general medical practitioner;
(c)other health care professionals from whom the patient is receiving treatment;
(d)the patient’s next of kin;
(e)any special requirements arising from the patient’s religious or spiritual traditions;
(f)other occupants at the property where nursing will be provided;
(g)the nursing plan devised for the patient, including details of the assessment, planned care, implementation of the planned care, evaluation of care given, reviews of the care plan and a detailed record of the holistic care provided, including completed consent forms;
(h)any accident incurred by the patient or agency nurse or other untoward incident; and
(i)any other information which would be of assistance to a health care professional or social care worker to provide continuity of care.
7. All training and professional development activities completed by staff.
8. Annual staff appraisals.
9. All information provided to the Regulation and Improvement Authority for the purposes of registration in relation to the agency.
10. Details of every allegation of abuse –
(a)against a nurse; or
(b)by a nurse (which is not the subject of a complaint made under regulation 19),
who is employed by the agency, including details of the investigations made, the outcome and any action taken in consequence.
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