- Latest available (Revised)
- Original (As made)
The Legal Services Act 2007 (Legal Complaints) (Parties) Order 2012
You are here:
- UK Statutory Instruments
- 2012 No. 3092
- Whole Instrument
- Previous
- Next
What Version
Opening Options
More Resources
Status:
This is the original version (as it was originally made). This item of legislation is currently only available in its original format.
Statutory Instruments
2012 No. 3092
Legal Services, England And Wales
The Legal Services Act 2007 (Legal Complaints) (Parties) Order 2012
Made
11th December 2012
Laid before Parliament
17th December 2012
Coming into force
1st February 2013
The Lord Chancellor makes the following Order in exercise of the powers conferred by section 128(4)(d) of the Legal Services Act 2007(1).
The Office for Legal Complaints has made a recommendation under section 130(1) of that Act.
Before making the recommendation, in accordance with section 130(3), the Office for Legal Complaints published a draft of the proposed recommendation, invited representations regarding that recommendation and considered the representations which were made.
Citation and commencement
1. This Order may be cited as the Legal Services Act 2007 (Legal Complaints) (Parties) Order 2012 and comes into force on 1st February 2013.
Persons who may be complainants
2. A person may be a complainant (“C”) within section 128(4)(d) of the Legal Services Act 2007 if the services to which the complaint relates were—
(a)offered by the respondent to C, or
(b)refused by the respondent to C.
Signed by authority of the Lord Chancellor
Helen Grant
Parliamentary Under Secretary of State
Ministry of Justice
11th December 2012
EXPLANATORY NOTE
(This note is not part of the Order)
Part 6 of the Legal Services Act (c. 29) (“the 2007 Act”) establishes the Office for Legal Complaints (OLC) and confers a duty on the OLC to administer an ombudsman scheme for the resolution of complaints relating to the activities of authorised persons (as defined by the 2007 Act). A person is a complainant for purposes of the scheme if that person meets the conditions in section 128(3) and (4) (and is not excluded by subsection (5)). Subsection (4) sets out a list of conditions relating to the services to which a complaint relates. These include such conditions as are prescribed by the Lord Chancellor (subsection (4)(d)). This Order prescribes as conditions that the services to which the complaint relates were offered or refused by the respondent to the complainant. As a result, a person may complain to the ombudsman about services that person has been wrongfully refused, for example, or unwanted services which that person has been offered.
A full impact assessment of the effect that this instrument will have on the costs of business and the voluntary sector is available from the Ministry of Justice and is published with the Explanatory Memorandum alongside the instrument on www.legislation.gov.uk.
(1)
Options/Help
Print Options
Official printed copies
PrintThe Whole Instrument
Legislation is available in different versions:
Latest Available (revised):The latest available updated version of the legislation incorporating changes made by subsequent legislation and applied by our editorial team. Changes we have not yet applied to the text, can be found in the ‘Changes to Legislation’ area.
Original (As Enacted or Made): The original version of the legislation as it stood when it was enacted or made. No changes have been applied to the text.
Opening Options
Different options to open legislation in order to view more content on screen at once
Explanatory Memorandum
Explanatory Memorandum sets out a brief statement of the purpose of a Statutory Instrument and provides information about its policy objective and policy implications. They aim to make the Statutory Instrument accessible to readers who are not legally qualified and accompany any Statutory Instrument or Draft Statutory Instrument laid before Parliament from June 2004 onwards.
More Resources
Access essential accompanying documents and information for this legislation item from this tab. Dependent on the legislation item being viewed this may include:
- the original print PDF of the as enacted version that was used for the print copy
- lists of changes made by and/or affecting this legislation item
- confers power and blanket amendment details
- all formats of all associated documents
- correction slips
- links to related legislation and further information resources
Impact Assessments
Impact Assessments generally accompany all UK Government interventions of a regulatory nature that affect the private sector, civil society organisations and public services. They apply regardless of whether the regulation originates from a domestic or international source and can accompany primary (Acts etc) and secondary legislation (SIs). An Impact Assessment allows those with an interest in the policy area to understand:
- Why the government is proposing to intervene;
- The main options the government is considering, and which one is preferred;
- How and to what extent new policies may impact on them; and,
- The estimated costs and benefits of proposed measures.
More Resources
Use this menu to access essential accompanying documents and information for this legislation item. Dependent on the legislation item being viewed this may include:
- the original print PDF of the as made version that was used for the print copy
- correction slips
Click 'View More' or select 'More Resources' tab for additional information including:
- lists of changes made by and/or affecting this legislation item
- confers power and blanket amendment details
- all formats of all associated documents
- links to related legislation and further information resources
All content is available under the Open Government Licence v3.0 except where otherwise stated. This site additionally contains content derived from EUR-Lex, reused under the terms of the Commission Decision 2011/833/EU on the reuse of documents from the EU institutions. For more information see the EUR-Lex public statement on re-use.