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9.—(1) This regulation applies where—
(a)a responsible body (“the first body”) is considering a complaint made in accordance with these Regulations; and
(b)it appears to the first body that the complaint contains material which, if it had been sent to another responsible body (“the second body”), would be a complaint which would fall to be handled in accordance with these Regulations by the second body.
(2) The first body and the second body must co-operate for the purpose of—
(a)co-ordinating the handling of the complaint; and
(b)ensuring that the complainant receives a co-ordinated response to the complaint.
(3) The duty to co-operate under paragraph (2) includes, in particular, a duty for each body—
(a)to seek to agree which of the two bodies should take the lead in—
(i)co-ordinating the handling of the complaint; and
(ii)communicating with the complainant;
(b)to provide to the other body information relevant to the consideration of the complaint which is reasonably requested by the other body; and
(c)to attend, or ensure it is represented at, any meeting reasonably required in connection with the consideration of the complaint.
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