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16.—(1) This regulation applies where the complainant has made his representations orally and he has—
(a)agreed with the local authority that his representations should not be considered in accordance with regulation 14; or
(b)made a request in accordance with regulation 15(2).
(2) Where this regulation applies then the local authority must as soon as possible after reaching an agreement with the complainant or receiving a request from him—
(a)prepare a written record of the representations;
(b)invite the complainant’s comments on it; and
(c)amend it as they consider necessary in light of the complainant’s comments on its accuracy.
(3) The final written record prepared under paragraph (2) shall be treated for the purposes of the following regulations as the representations.
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