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4.—(1) A reference under regulation 2 must be made in writing and must include—
(a)the name and address of the referring party;
(b)a copy of the relevant decision;
(c)the date on which notice of that decision was given;
(d)the grounds on which the reference is made; and
(e)if a representative has been appointed under regulation 16 to make the reference on behalf of another person, that person’s name and address and whether that address is the address to be used for the purposes of the reference.
(2) In paragraph (1) “the relevant decision” means––
(a)in the case of a referable matter within regulation 2(3)(b)(i), the decision of the Investigation Committee mentioned in that regulation; and
(b)in the case of a referable matter within regulation 2(3)(b)(ii), the decision of the Board mentioned in regulation 2(3)(a).
(3) The reference must be signed and dated by the referring party.
(4) Where the reference is transmitted by means of an electronic communications network, the reference is treated as having been signed for the purposes of paragraph (3) if the identity of the referring party as the person responsible for making the reference can be established from the reference in such manner as the PPF Ombudsman directs for the purposes of this paragraph.
(5) In paragraph (4) “electronic communications network” has the same meaning as in section 32 of the Communications Act 2003(1) (meaning of electronic communications network and services).
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