Consumer Rights Act 2015
2015 CHAPTER 15
Commentary on Sections
Part 1: Consumer Contracts for Goods, Digital Content and Services
Chapter 4 Services
What statutory rights are there under a services contract?
Section 52: Service to be performed within a reasonable time
256.Like the price of the service (discussed above), the time for performance of the service is not always agreed in advance. For situations where a time for performance of the service has not been agreed, this section gives the consumer the right to have the service provided within a reasonable time after the contract is agreed.
257.For example, an individual engages a builder to rebuild a 1 metre high, 25 metre long garden wall. At the outset, the individual agrees the price with the builder, but not a deadline for completion of the work. If, six months later, the work had not been completed, the builder would most likely not have carried out the work within a reasonable time.
258.There is a similar provision in section 14 of the SGSA.
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