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(1)This section applies if—
(a)a complaint in respect of a matter is made or referred to the Ombudsman, and
(b)the complaint is one which the Ombudsman has power to investigate under section 2.
(2)The listed authority in respect of which the complaint is made may make a payment to, or provide any other benefit for, the person aggrieved in respect of the matter which is the subject of the complaint.
(3)It is immaterial for the purposes of this section that the Ombudsman has decided not to investigate the complaint, has discontinued an investigation of the complaint, has not yet completed an investigation of the complaint or has not upheld the complaint.
(4)The power in subsection (2) does not affect any other power of the listed authority to make the payment or provide the benefit.
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