The Regulation of Care (Requirements as to Limited Registration Services) (Scotland) Regulations 2003

Records

12.—(1) A provider shall keep a record of the following matters in respect of each service user:–

(a) the service user’s name, address and date of birth;

(b) the name, address and telephone number of the service user’s next of kin or of any person authorised to act on behalf of the service user; and

(c) the date on which the service was first provided to the service user.

(2) A provider shall keep a record of all persons employed in the provision of the service, specifying in each case–

(a) their full name, address, date of birth, qualifications, training and experience;

(b) the date of commencement and, where applicable, the termination of the employment;

(c) positions held in relation to that service;

(d) any registration which the person is required by or under any enactment to hold in order to perform the duties for which the person is employed; and

(e) any disciplinary action which the employer has taken against the person, including the outcome of any such action.

(3) A provider shall keep a record of–

(a) any complaint made by a service user or a representative or relative of a service user or a person employed in the limited registration service about the operation of the service, the outcome of such complaint and the action taken; and

(b) the persons who were employed in the provision of the service each day.