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29.—(1) Subject to paragraph (6), every agency and every employment business shall keep records which are sufficient to show whether the provisions of the Order and these Regulations are being complied with including (subject to paragraph (3)) –
(a)the particulars specified in Schedule 4, in relation to every application received by the agency or employment business from a work-seeker;
(b)the particulars specified in Schedule 5, in relation to every application received by the agency or employment business from a hirer; and
(c)the particulars specified in Schedule 6 relating to dealings with other agencies and employment businesses.
(2) The records mentioned in paragraph (1) shall be kept for at least one year from the date of their creation, and in the case of the particulars referred to in sub-paragraphs (a) and (b) of paragraph (1), at least one year after the date on which the agency or employment business last provides services in the course of its business as an agency or an employment business to the applicant to whom they relate.
(3) Neither an agency nor an employment business is required to keep the particulars referred to in paragraphs (1)(a) or (1)(b) in respect of applications on which the agency or employment business takes no action.
(4) The records mentioned in paragraph (1) may be kept by an agency or employment business, either at any premises it uses for or in connection with the carrying on of an agency or employment business, or elsewhere. If they are kept elsewhere, the agency or employment business shall ensure that they are readily accessible by it and that it is reasonably practicable for any person employed by the agency or employment business at any premises it uses for or in connection with the carrying on of an agency or employment business to arrange for them to be delivered within two business days.
(5) The records an agency or employment business is required to keep pursuant to this regulation may be kept in electronic form, provided that the information so recorded is capable of being reproduced in legible form.
(6) This regulation does not apply to any records which an agency is required to preserve in accordance with paragraph 12 of Schedule 2.
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