11.—(1) The service provider must not provide advocacy for an individual unless the service provider has determined that the service is suitable to meet the individual's need for advocacy.
(2) The service provider must have in place a policy and procedure on commencement of the service.
(3) The determination under paragraph (1) must take into account—
(a)the individual's views, wishes and feelings,
(b)any risks to the individual's well-being,
(c)any reasonable adjustments which the service provider could make to enable the individual's advocacy needs to be met, and
(d)the service provider's policy and procedures on commencement of the service.
(4) In making the determination in paragraph (1), the service provider must involve the individual and any representative. But the service provider is not required to involve a representative if—
(a)the individual is an adult or a child aged 16 or over and the individual does not wish the representative to be involved; or
(b)involving the representative would not be consistent with the individual's well-being.