The Financial Services and Markets Act 2000 (Claims Management Activity) Order 2018

Interpretation

68.  In this Chapter—

“compulsory jurisdiction” has the same meaning as it has in the 2000 Act(1);

“former scheme” means the scheme operated by the Office for Legal Complaints under Part 6 of the 2007 Act (legal complaints)(2);

“new scheme” means the scheme for which provision is made in Part 16 of the 2000 Act (the ombudsman scheme);

“relevant complaint” means a relevant existing complaint or a relevant new complaint;

“relevant existing complaint” means a complaint of a kind specified in article 69(1);

“relevant new complaint” means a complaint of a kind specified in article 70(1); and

“scheme operator” has the same meaning as it has in Part 16 of the 2000 Act(3).

(1)

For the meaning of “compulsory jurisdiction” see the 2000 Act, section 226(8).

(2)

Section 115 of the 2007 Act provides that the scheme is to be operated under a name (which must include the word “ombudsman”) chosen by the Office for Legal Complaints. The chosen name is “The Legal Ombudsman Scheme”. Section 161 of the 2007 Act extends Part 6 of the 2007 Act to claims management services, and is repealed by this Order subject to saving provisions.

(3)

For the meaning of “scheme operator” see the 2000 Act, section 225(2).