Amendments to the 2006 Regulations2
1
The 2006 Regulations are amended as follows.
2
In regulation 3 (definitions)—
a
after the definition of “code of practice” insert—
“ombudsman” means the Chief Ombudsman or an assistant ombudsman appointed under section 122 of the 2007 Act;
b
after the definition of “the Act”, insert—
“the 2007 Act” means the Legal Services Act 20074.
3
In regulation 12(5) (conditions of authorisation)—
a
omit sub-paragraph (h);
b
in sub-paragraph (i), for “regulation 29(1) or 29(3)” substitute “regulation 29”.
4
Omit regulation 27 (redress).
5
In the heading of Part 7 before regulation 28, for “Complaints” substitute “Information and Directions”.
6
Omit regulation 28 (review by the Regulator of complaint handling).
7
Before regulation 29 (directions of the Regulator about complaints handling and related matters) insert—
Power to share information28A
1
Without prejudice to any other power to disclose information, the Regulator must disclose to a person listed in paragraph (2) any information for which such a person makes a written request, if the Regulator is satisfied that the information is reasonably required by that person in order to discharge that person’s functions under Part 6 of the 2007 Act.
2
The persons referred to in paragraph (1) are—
a
the Office for Legal Complaints5;
b
an ombudsman;
c
a member of the staff of the Office for Legal Complaints appointed under paragraph 13 of Schedule 15 to the 2007 Act.
8
In regulation 29—
a
for sub-paragraph (1)(a), substitute—
a
an authorised person has breached a condition of authorisation under regulation 12; or
b
omit paragraph (2);
c
in paragraph (3), omit “also”;
d
after paragraph (3), insert—
3A
A direction under paragraph (3) must not direct the authorised person to make redress to a person in respect of acts or omissions of authorised persons.
e
in paragraph (4), omit “(2) or”.