The Consumer Rights (Payment Surcharges) Regulations 2012

1. Introductory Text

2. 1. Citation and commencement

3. 2. “Consumer” and “trader”

4. 3. Other definitions

5. 4. Excessive charges prohibited

6. 5. Contracts where prohibition applies

7. 6. Temporary exemption for micro-businesses and new businesses

8. 7. Complaints

9. 8. Orders to secure compliance

10. 9. Notification of undertakings and orders to the OFT

11. 10. Consumer’s right of redress

12. Signature

13. 1. SCHEDULE

       MICRO-BUSINESSES AND NEW BUSINESSES

       1. 1. Micro-businesses

       2. 2. Existing micro-businesses

       3. 3. New businesses

       4. 4. The exemption period: existing micro-businesses

       5. 5. The exemption period: new businesses

       6. 6. Grace periods in which business grows

       7. 7. Number of employees of a business

       8. 8. Employees of a business

       9. 9. Employees

       10. 10. Franchises

14. Explanatory Note