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20. In this Part—
“debt matter” means—
a matter described in paragraph 33(1)(a) of Part 1 of Schedule 1 to the Act that relates to a court order for sale of the individual’s home;
a matter described in paragraph 33(1)(a) of Part 1 of Schedule 1 to the Act that relates to a court order for possession of the individual’s home arising out of a failure to make payments due under a mortgage; or
a matter described in paragraph 33(2) of Part 1 of Schedule 1 to the Act;
“exempted person” means an individual who—
has been deprived of their liberty;
is a child; or
is a previously assessed person with a linked problem;
“Gateway discrimination matter” means a matter described in paragraph 43 of Part 1 of Schedule 1 to the Act, except where the matter to which the alleged contravention of the Equality Act 2010(1) or previous discrimination enactment relates is a matter described in a relevant category;
“Gateway Work” means the provision of legal help by a specialist telephone provider or a face-to-face provider in—
a matter described in paragraph 2 of Part 1 of Schedule 1 to the Act;
a debt matter; or
a Gateway discrimination matter;
“linked problem” means a matter arising out of or related to a matter in relation to which Gateway Work was provided by a face-to-face provider;
“previously assessed person” means an individual—
in respect of whom a determination has been made within the previous twelve months that the individual qualifies for Gateway Work to be provided by a face-to-face provider; and
who is applying for Gateway Work from the same face-to-face provider in relation to a linked problem; and
“relevant category” means any of the following categories in the Category Definitions that form part of the 2010 Standard Civil Contract or 2013 Standard Civil Contract: Actions Against the Police; Clinical Negligence; Community Care; Family; Housing; Immigration and Asylum; Mental Health; Public Law; or Welfare Benefits.
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