The Water Supply and Sewerage Services (Customer Service Standards) Regulations 2008

Payments not to affect other legal liabilities

This section has no associated Explanatory Memorandum

15.—(1) The making of a payment by a relevant undertaker to a customer in consequence of a claim or potential claim for a payment under these Regulations is not an admission by that undertaker of any liability other than an obligation to comply with these Regulations.

(2) The acceptance by a customer of a payment or credit made in consequence of these Regulations does not affect any liability of the undertaker to the customer other than its liability under these Regulations.