Explanatory Note
(This note is not part of the Regulations)
These regulations re-enact most of the provisions of the Gas (Standards of Performance) Regulations 2002.
They prescribe the sum which gas suppliers or gas transporters must pay to a customer by way of compensation for failure to meet specified standards of performance in respect of the services to be provided by such suppliers or distributors. The sum payable differs between domestic and non-domestic customers, and between standards.
The main changes in the new Regulations are;
Introducing new connection guaranteed standards of performance relating to the;
(i)provision of quotations;
(ii)challenging the accuracy of quotations;
(iii)responding to land enquiries;
(iv)specifying dates for commencement and substantial completion of work; and
(v)substantially completing the connection on the specified date; and
(vi)the introduction of a new schedule setting out a more comprehensive practice and procedure for determining standards of performance disputes (Schedule 2 to the Regulations).
The Gas (Standards of Performance) Regulations 2002 and the Gas (Standards of Performance) (Amendment) Regulations 2002 are revoked (regulation 2), subject to the transitional provisions in regulation 1.