The National Health Service (General Medical Services Contracts) Regulations 2004

Patients not seen within three years

5.  Where a registered patient who—

(a)has attained the age of 16 years but has not attained the age of 75 years; and

(b)has attended neither a consultation with, nor a clinic provided by, the contractor within the period of three years prior to the date of his request,

requests a consultation the contractor shall, in addition and without prejudice to its other obligations in respect of that patient under the contract, provide such a consultation in the course of which it shall make such inquiries and undertake such examinations as appear to it to be appropriate in all the circumstances.