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The Privacy and Electronic Communications (EC Directive) Regulations 2003, Section 24 is up to date with all changes known to be in force on or before 17 December 2025. There are changes that may be brought into force at a future date. Changes that have been made appear in the content and are referenced with annotations.![]()
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24.—(1) Where a public electronic communications service is used for the transmission of a communication for direct marketing purposes the person using, or instigating the use of, the service shall ensure that the following information is provided with that communication—
(a)in relation to a communication to which regulations 19 (automated calling systems) and 20 (facsimile machines) apply, the particulars mentioned in paragraph (2)(a) and (b);
(b)in relation to a communication to which regulation 21 [F2or 21A] (telephone calls) applies, the particulars mentioned in paragraph (2)(a) and, if the recipient of the call so requests, those mentioned in paragraph (2)(b).
(2) The particulars referred to in paragraph (1) are—
(a)the name of the person;
(b)either the address of the person or a telephone number on which he can be reached free of charge.
Textual Amendments
F1Words in reg. 24 heading substituted (8.9.2018) by Financial Guidance and Claims Act 2018 (c. 10), ss. 35(4)(a), 37(5); S.I. 2018/987, reg. 3 (with reg. 4)
F2Words in reg. 24(1)(b) inserted (8.9.2018) by Financial Guidance and Claims Act 2018 (c. 10), ss. 35(4)(b), 37(5); S.I. 2018/987, reg. 3 (with reg. 4)
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