2003 No. 1368

COMPETITION
CONSUMER PROTECTION

The Enterprise Act 2002 (Super-complaints to Regulators) Order 2003

Made

Laid before Parliament

Coming into force

The Secretary of State in exercise of the powers conferred on her by section 205 of the Enterprise Act 20021, hereby makes the following Order:

Citation and commencement1

This Order may be cited as the Enterprise Act 2002 (Super-complaints to regulators) Order 2003 and shall come into force on 20th June 2003.

Application of section 11 of the Enterprise Act 2002 to super-complaints to regulators other than the OFT2

Section 11 of the Enterprise Act 2002 (Super-complaints to OFT), other than subsection (7)(a), shall apply to complaints made to a regulator specified in column (1) of the Schedule (“a specified regulator”) as it applies to complaints made to the OFT under that section, if the complaint to a specified regulator concerns a market in relation to which that regulator has functions pursuant to the relevant enactment specified in column (2) of the Schedule.

Brian Wilson,Minister of State for Energy and ConstructionDepartment of Trade and Industry

SCHEDULEREGULATORS AND RELEVANT ENACTMENTS CONFERRING FUNCTIONS

Article 2

(1) Regulator

(2) Enactment

The Director General of Telecommunications

Telecommunications Act 19842

The Gas and Electricity Markets Authority

Gas Act 19863; Electricity Act 19894

The Director General of Electricity Supply for Northern Ireland

Electricity (Northern Ireland) Order 19925

The Director General of Gas for Northern Ireland

Gas (Northern Ireland) Order 19966

The Director General of Water Services

Water Industry Act 19917

The Rail Regulator

Railways Act 19938

The Civil Aviation Authority

Transport Act 20009

(This note is not part of the Order)

Section 11 of the Enterprise Act 2002 (EA 2002) enables consumer bodies designated by the Secretary of State to submit “super-complaints” where they consider that there is any market feature, or combination of features, such as the structure of a market or the conduct of those operating within it, that is or appears to be significantly harming the interests of consumers.

The OFT is obliged to publish a response to such a complaint within a maximum of 90 calendar days stating how it proposes to deal with the complaint and the reasons for its proposals. The Order extends the section 11 EA 2002 duties (other than the obligation to provide guidance in relation to the presentation of a reasoned case) to the regulators specified in the Order where the super-complaint is made by a designated consumer body to a regulator specified in the Order and concerns a market in relation to which that regulator has functions. The regulators specified are those regulators who have concurrent enforcement powers under the Competition Act 1998.