19. Where an information society service is provided which consists of the storage of information provided by a recipient of the service, the service provider (if he otherwise would) shall not be liable for damages or for any other pecuniary remedy or for any criminal sanction as a result of that storage where—
(a)the service provider—
(i)does not have actual knowledge of unlawful activity or information and, where a claim for damages is made, is not aware of facts or circumstances from which it would have been apparent to the service provider that the activity or information was unlawful; or
(ii)upon obtaining such knowledge or awareness, acts expeditiously to remove or to disable access to the information, and
(b)the recipient of the service was not acting under the authority or the control of the service provider.
Modifications etc. (not altering text)
C1Regs. 17-20 applied (31.7.2017 for specified purposes) by Digital Economy Act 2017 (c. 30), ss. 14(5), 118(6) (with s. 30(3)); S.I. 2017/765, reg. 2(d)