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The Social Security (Claims and Payments) Regulations 1987

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[F1PART 2E+W+SELECTRONIC COMMUNICATION – GENERAL PROVISIONS

Conditions for the use of electronic communicationE+W+S

2.[F2(1) The Secretary of State may use an electronic communication in connection with claims for, and awards of—

(a)carer’s allowance;

(b)attendance allowance;

[F3(ba)bereavement support payment;]

(c)disability living allowance;

(d)graduated retirement benefit;

(e)a jobseeker’s allowance;

(f)a retirement pension;

(g)state pension under Part 1 of the Pensions Act 2014;

(h)shared additional pension;

(i)industrial injuries benefit;

(j)an employment and support allowance;]

(k)[F4a social fund funeral payment]

[F5(l)state pension credit.]

[F6(m)a social fund payment in respect of maternity expenses;

(n)maternity allowance.]

[F2(1A) The Secretary of State may use an electronic communication in connection with awards of—

(a)incapacity benefit;

(b)income support;]

F7(c). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

(2) A person other than the Secretary of State may use an electronic communication in connection with the matters referred to in [F8sub-paragraphs (1) and (1A)] if the conditions specified in sub-paragraphs (3) to (6) are satisfied.

(3) The first condition is that the person is for the time being permitted to use an electronic communication by an authorisation given by means of a direction of the Secretary of State.

(4) The second condition is that the person uses an approved method of—

(a)authenticating the identity of the sender of the communication;

(b)electronic communication;

(c)authenticating any claim, certificate, notice, information or evidence delivered by means of an electronic communication; and

(d)subject to sub-paragraph (7), submitting to the Secretary of State any claim, certificate, notice, information or evidence.

(5) The third condition is that any claim, certificate, notice, information or evidence sent by means of an electronic communication is in a form approved for the purpose of this Schedule.

(6) The fourth condition is that the person maintains such records in written or electronic form as may be specified in a direction given by the Secretary of State.

(7) Where the person uses any method other than the method approved by the Secretary of State, of submitting any claim, certificate, notice, information or evidence, that claim, certificate, notice, information or evidence shall be treated as not having been submitted.

(8) In this paragraph “approved” means approved by means of a direction given by the Secretary of State for the purposes of this Schedule.

Use of intermediariesE+W+S

3.  The Secretary of State may use intermediaries in connection with—

(a)the delivery of any claim, certificate, notice, information or evidence by means of an electronic communication; and

(b)the authentication or security of anything transmitted by such means,

and may require other persons to use intermediaries in connection with those matters.]

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