Part 4

Consumer rights and disputes
Chapter 4

Alternative dispute resolution for consumer contract disputes

Provision of Information etc

Meaning of “ADR information” and other terms in sections 303 to 305
306
1
In sections 303 to 305 “ADR information” means any information about or relating to—
a
an ADR provider,
b
ADR carried out by an ADR provider,
c
special ADR arrangements made by an ADR provider.
2
In those sections “relevant ADR information”, in relation to requirements imposed on a regulator, means any information about or relating to—
a
ADR carried out by a relevant ADR provider,
b
special ADR arrangements made by a relevant ADR provider,
c
ADR carried out by ADR providers acting under special ADR arrangements made by a relevant ADR provider, or
d
anything done by the regulator which directly or indirectly affects a relevant ADR provider so far as relating to anything falling within paragraphs (a) to (c).
3
In subsection (2) “relevant ADR provider”, in relation to a regulator, means an accredited or exempt ADR provider—
a
who is subject to regulation by the regulator, or
b
whose activities (as an ADR provider) relate to consumer contract disputes involving traders acting in an area for which the regulator has responsibility or oversight under any legislation.
4
In this section—
a
a reference to information about ADR carried out by an ADR provider includes, in the case of ADR carried out by an accredited or exempt ADR provider, information about fees charged to consumers or traders in respect of carrying out ADR, and
b
a reference to information about special ADR arrangements includes information about fees charged to consumers or traders by the ADR provider who made the arrangements.
5
In this section references to ADR carried out by an ADR provider include ADR to be carried out by the provider.
6
In this section and sections 303 to 305, “regulator” means a person who has responsibility for, or oversight of, an area of activity by virtue of any legislation.