Part 4

Consumer rights and disputes
Chapter 4

Alternative dispute resolution for consumer contract disputes

Provision of Information etc

ADR information regulations
303
1
The Secretary of State may by regulations require persons of a specified description (being persons within subsection (2))—
a
to provide ADR information to the Secretary of State;
b
to provide ADR information to a person with functions conferred by regulations under section 307;
c
to provide ADR information to consumers by publishing it.
2
Regulations under this section may impose requirements on—
a
accredited ADR providers,
b
exempt ADR providers,
c
persons (not being accredited or exempt ADR providers) who carry out ADR under special ADR arrangements,
d
persons who have been, but are no longer, within paragraph (a), (b) or (c),
e
regulators, but only in relation to relevant ADR information (see section 306(2)).
3
The power to impose requirements under subsection (1)(a) or (b) may only be exercised for the purpose of enabling or facilitating one or more of the following—
a
publication of ADR information for the benefit of consumers;
b
monitoring or evaluation of the operation of the system of accreditation under this Chapter;
c
monitoring or evaluation of the provision and quality of ADR carried out in the United Kingdom.
4
It is immaterial for the purposes of subsection (3) whether the publication, monitoring or evaluation is carried out by the Secretary of State, by a person with functions conferred by regulations under section 307 or by any other person acting under arrangements made with that other person by the Secretary of State or a person with such functions.
5
Regulations under this section may provide for—
a
the ADR information to be provided or published;
b
the manner in which it is to be provided or published;
c
the intervals or times at which it is to be provided or published;
d
time limits for providing or publishing it.
6
Regulations under this section are subject to the negative procedure.
S. 303 in force at Royal Assent for specified purposes, see s. 339(2)(c)