Part 4

Consumer rights and disputes
Chapter 4

Alternative dispute resolution for consumer contract disputes

Prohibition on acting as ADR provider without accreditation etc

Prohibitions relating to acting as ADR provider
293
1
A person must not carry out ADR in relation to a consumer contract dispute unless the person—
a
is an exempt ADR provider whose exemption covers the ADR being carried out,
b
is an accredited ADR provider whose accreditation covers the ADR being carried out, or
c
is acting under special ADR arrangements made by—
i
an exempt ADR provider whose exemption covers the making of those special ADR arrangements, or
ii
an accredited ADR provider whose accreditation covers the making of those special ADR arrangements.
2
A person must not make special ADR arrangements in relation to any one or more consumer contract disputes unless the person is—
a
an exempt ADR provider whose exemption covers the making of those special ADR arrangements, or
b
an accredited ADR provider whose accreditation covers the making of those special ADR arrangements.
S. 293 not in force at Royal Assent, see s. 339(1)