Part 4Consumer rights and disputes
Chapter 2Subscription contracts
Cooling-off rights
266Cooling-off notice
(1)
In relation to each renewal cooling-off period, a trader must give the consumer a notice (referred to in this Chapter as a “cooling-off notice”).
(2)
A cooling-off notice must set out—
(a)
that the subscription contract is continuing,
(b)
that the consumer has a right to cancel the subscription contract during the cooling-off period to which the notice relates,
(c)
when that period begins and ends,
(d)
how the consumer may exercise the right to cancel,
(e)
if the consumer may lose the right, the circumstances under which that will happen,
(f)
the consequences of the consumer exercising the right, including—
(i)
any refund the consumer may be entitled to,
(ii)
any reason that refund might be diminished, and
(iii)
in respect of a contract for the supply of goods, whether the consumer will be responsible for returning those goods to the trader, and
(3)
A cooling-off notice must be given—
(a)
on the first day of the renewal cooling-off period to which it relates or as soon as reasonably practicable after that day,
(b)
separately from the giving of any other information, and