Part 4U.K.Consumer rights and disputes

Chapter 1U.K.Protection from unfair trading

Prohibition of unfair commercial practicesU.K.

229Contravention of the requirements of professional diligenceU.K.

For the purposes of this Chapter, a commercial practice involves a contravention of the requirements of professional diligence if the practice falls short of the standard of skill and care which a trader may reasonably be expected to exercise towards consumers which is commensurate with either—

(a)honest market practice in the trader’s field of activity, or

(b)the general principle of good faith in the trader’s field of activity.

Commencement Information

I1S. 229 not in force at Royal Assent, see s. 339(1)

I2S. 229 in force at 6.4.2025 by S.I. 2025/272, reg. 2(1)(3)