PART 1Consumer contracts for goods, digital content and services
CHAPTER 4Services
What remedies are there if statutory rights under a services contract are not met?
55Right to repeat performance
1
The right to require repeat performance is a right to require the trader to perform the service again, to the extent necessary to complete its performance in conformity with the contract.
2
If the consumer requires such repeat performance, the trader—
a
must provide it within a reasonable time and without significant inconvenience to the consumer; and
b
must bear any necessary costs incurred in doing so (including in particular the cost of any labour or materials).
3
The consumer cannot require repeat performance if completing performance of the service in conformity with the contract is impossible.
4
Any question as to what is a reasonable time or significant inconvenience is to be determined taking account of—
a
the nature of the service, and
b
the purpose for which the service was to be performed.