<akomaNtoso xmlns:uk="https://www.legislation.gov.uk/namespaces/UK-AKN" xmlns:ukl="http://www.legislation.gov.uk/namespaces/legislation" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://docs.oasis-open.org/legaldocml/ns/akn/3.0" xsi:schemaLocation="http://docs.oasis-open.org/legaldocml/ns/akn/3.0 http://docs.oasis-open.org/legaldocml/akn-core/v1.0/cos01/part2-specs/schemas/akomantoso30.xsd"><act name="ukpga"><meta><identification source="#"><FRBRWork><FRBRthis value="http://www.legislation.gov.uk/id/ukpga/2012/21"/><FRBRuri value="http://www.legislation.gov.uk/id/ukpga/2012/21"/><FRBRdate date="2012-12-19" name="enacted"/><FRBRauthor href="http://www.legislation.gov.uk/id/legislature/UnitedKingdomParliament"/><FRBRcountry value="GB-UKM"/><FRBRnumber value="21"/><FRBRname value="2012 c. 21"/><FRBRprescriptive value="true"/></FRBRWork><FRBRExpression><FRBRthis value="http://www.legislation.gov.uk/ukpga/2012/21/2018-12-13"/><FRBRuri value="http://www.legislation.gov.uk/ukpga/2012/21/2018-12-13"/><FRBRdate date="2018-10-26" name="validFrom"/><FRBRdate date="2018-12-13" name="point-in-time"/><FRBRauthor href="#"/><FRBRlanguage language="eng"/></FRBRExpression><FRBRManifestation><FRBRthis value="http://www.legislation.gov.uk/ukpga/2012/21/2018-12-13/data.akn"/><FRBRuri value="http://www.legislation.gov.uk/ukpga/2012/21/2018-12-13/data.akn"/><FRBRdate date="2026-08-28+01:00" name="transform"/><FRBRauthor href="http://www.legislation.gov.uk"/><FRBRformat value="application/akn+xml"/></FRBRManifestation></identification><lifecycle source="#"><eventRef refersTo="#enactment" date="2012-12-19" eId="date-enacted" source="#"/><eventRef date="2013-04-01" eId="date-2013-04-01" source="#"/><eventRef date="2018-10-26" eId="date-2018-10-26" source="#"/><eventRef date="2019-01-01" eId="date-2019-01-01" source="#"/><eventRef date="2020-12-01" eId="date-2020-12-01" source="#"/><eventRef date="2026-07-13" eId="date-2026-07-13" source="#"/></lifecycle><analysis source="#"><restrictions source="#"><restriction refersTo="#extent-e+w+s+ni" type="jurisdiction"/><restriction href="#body" refersTo="#extent-e+w+s+ni" type="jurisdiction"/><restriction href="#part-6" refersTo="#extent-e+w+s+ni" type="jurisdiction"/><restriction refersTo="#period-to-2020-12-01" type="jurisdiction"/><restriction href="#body" refersTo="#period-from-2018-10-26-to-2026-07-13" type="jurisdiction"/><restriction href="#part-6" refersTo="#period-from-2018-10-26-to-2019-01-01" type="jurisdiction"/><restriction href="#section-88" refersTo="#period-from-2013-04-01" type="jurisdiction"/></restrictions><otherAnalysis source=""><uk:commentary href="#section-88" refersTo="#key-35916f635c5ec165ec238351053b5775"/></otherAnalysis></analysis><temporalData source="#"><temporalGroup eId="period-to-2020-12-01"><timeInterval end="#date-2020-12-01" refersTo="#"/></temporalGroup><temporalGroup eId="period-from-2013-04-01"><timeInterval start="#date-2013-04-01" refersTo="#"/></temporalGroup><temporalGroup eId="period-from-2018-10-26-to-2019-01-01"><timeInterval start="#date-2018-10-26" end="#date-2019-01-01" refersTo="#"/></temporalGroup><temporalGroup eId="period-from-2018-10-26-to-2026-07-13"><timeInterval start="#date-2018-10-26" end="#date-2026-07-13" refersTo="#"/></temporalGroup></temporalData><references source="#"><TLCEvent eId="enactment" href="" showAs="EnactmentDate"/><TLCLocation eId="extent-e+w+s+ni" href="/ontology/jurisdictions/uk.EnglandWalesScotlandNorthernIreland" showAs="E+W+S+N.I."/></references><notes source="#"><note ukl:Name="Commentary" ukl:Type="I" class="commentary I" eId="key-35916f635c5ec165ec238351053b5775" marker="I1"><p><ref eId="c5ezcq1z2-00941" class="subref" href="http://www.legislation.gov.uk/id/ukpga/2012/21/section/88">S. 88</ref> in force at 1.4.2013  by <ref eId="c5ezcq1z2-00942" href="http://www.legislation.gov.uk/id/uksi/2013/423">S.I. 2013/423</ref>, <ref eId="c5ezcq1z2-00943" class="subref" href="http://www.legislation.gov.uk/id/uksi/2013/423/article/3">art. 3</ref>, <ref eId="c5ezcq1z2-00944" class="subref operative" href="http://www.legislation.gov.uk/id/uksi/2013/423/schedule">Sch.</ref></p></note></notes><proprietary xmlns:ukm="http://www.legislation.gov.uk/namespaces/metadata" xmlns:dc="http://purl.org/dc/elements/1.1/" xmlns:dct="http://purl.org/dc/terms/" source="#"><dc:identifier>http://www.legislation.gov.uk/ukpga/2012/21/section/88/2018-12-13</dc:identifier><dc:title>Financial Services Act 2012</dc:title><dc:description>An Act to amend the Bank of England Act 1998, the Financial Services and Markets Act 2000 and the Banking Act 2009; to make other provision about financial services and markets; to make provision about the exercise of certain statutory functions relating to building societies, friendly societies and other mutual societies; to amend section 785 of the Companies Act 2006; to make provision enabling the Director of Savings to provide services to other public bodies; and for connected purposes.</dc:description><dc:type>text</dc:type><dc:format>text/xml</dc:format><dc:language>en</dc:language><dc:publisher>Statute Law Database</dc:publisher><dc:modified>2026-08-12</dc:modified><dc:contributor>Expert Participation</dc:contributor><dct:valid>2018-10-26</dct:valid><ukm:PrimaryMetadata><ukm:DocumentClassification><ukm:DocumentCategory Value="primary"/><ukm:DocumentMainType Value="UnitedKingdomPublicGeneralAct"/><ukm:DocumentStatus Value="revised"/></ukm:DocumentClassification><ukm:Year Value="2012"/><ukm:Number Value="21"/><ukm:EnactmentDate Date="2012-12-19"/><ukm:ISBN Value="9780105421122"/><ukm:UnappliedEffects><ukm:UnappliedEffect AffectedNumber="21" Row="5" AffectedURI="http://www.legislation.gov.uk/id/ukpga/2012/21" AffectingClass="UnitedKingdomPublicGeneralAct" URI="http://www.legislation.gov.uk/id/effect/key-ddafed77c16b158e92911c3dc2d47b9d" AffectedProvisions="Act" AffectingURI="http://www.legislation.gov.uk/id/ukpga/2014/21" Type="power to apply conferred (temp.)" AffectingYear="2014" AffectingNumber="21" AffectingProvisions="s. 79(4)" EffectId="key-ddafed77c16b158e92911c3dc2d47b9d" Comments="temp. until 15.5.2039" Modified="2021-08-16T13:28:52Z" AffectingEffectsExtent="S+A+M+E+A+S+A+F+F+E+C+T+E+D" AffectedClass="UnitedKingdomPublicGeneralAct" AffectedYear="2012" RequiresApplied="true"><ukm:AffectedTitle>Financial Services Act 2012</ukm:AffectedTitle><ukm:AffectedProvisions>Act</ukm:AffectedProvisions><ukm:AffectingTitle>Water Act 2014</ukm:AffectingTitle><ukm:AffectingProvisions><ukm:Section Ref="section-79-4" URI="http://www.legislation.gov.uk/id/ukpga/2014/21/section/79/4">s. 79(4)</ukm:Section></ukm:AffectingProvisions><ukm:CommencementAuthority><ukm:Section Ref="section-94-3" URI="http://www.legislation.gov.uk/id/ukpga/2014/21/section/94/3">s. 94(3)</ukm:Section></ukm:CommencementAuthority><ukm:InForceDates><ukm:InForce Applied="false" Prospective="true" Qualification="with effect in accordance with" OtherQualification="s. 83(1)"/></ukm:InForceDates></ukm:UnappliedEffect><ukm:UnappliedEffect Type="power to apply conferred (temp.)" AffectingClass="UnitedKingdomPublicGeneralAct" AffectingEffectsExtent="S+A+M+E+A+S+A+F+F+E+C+T+E+D" AffectedProvisions="Act" AffectingProvisions="s. 81(10)" Modified="2021-08-16T13:28:52Z" AffectingURI="http://www.legislation.gov.uk/id/ukpga/2014/21" AffectingNumber="21" AffectedURI="http://www.legislation.gov.uk/id/ukpga/2012/21" EffectId="key-ed4909ff0e3ce4d705d319ad81f3cf85" Comments="temp. until 15.5.2039" AffectedNumber="21" AffectingYear="2014" Row="6" RequiresApplied="true" AffectedClass="UnitedKingdomPublicGeneralAct" AffectedYear="2012" URI="http://www.legislation.gov.uk/id/effect/key-ed4909ff0e3ce4d705d319ad81f3cf85"><ukm:AffectedTitle>Financial Services Act 2012</ukm:AffectedTitle><ukm:AffectedProvisions>Act</ukm:AffectedProvisions><ukm:AffectingTitle>Water Act 2014</ukm:AffectingTitle><ukm:AffectingProvisions><ukm:Section Ref="section-81-10" URI="http://www.legislation.gov.uk/id/ukpga/2014/21/section/81/10">s. 81(10)</ukm:Section></ukm:AffectingProvisions><ukm:CommencementAuthority><ukm:Section Ref="section-94-3" URI="http://www.legislation.gov.uk/id/ukpga/2014/21/section/94/3">s. 94(3)</ukm:Section></ukm:CommencementAuthority><ukm:InForceDates><ukm:InForce Applied="false" Prospective="true" Qualification="with effect in accordance with" OtherQualification="s. 83(1)"/></ukm:InForceDates></ukm:UnappliedEffect></ukm:UnappliedEffects></ukm:PrimaryMetadata><ukm:Notes><ukm:Note IdURI="http://www.legislation.gov.uk/id/ukpga/2012/21/section/88/notes" DocumentURI="http://www.legislation.gov.uk/ukpga/2012/21/section/88/notes"/><ukm:Alternatives><ukm:Alternative URI="http://www.legislation.gov.uk/ukpga/2012/21/pdfs/ukpgaen_20120021_en.pdf" Date="2013-01-17" Title="Explanatory Note" Size="1175217"/></ukm:Alternatives></ukm:Notes><ukm:CorrectionSlips><ukm:CorrectionSlip URI="http://www.legislation.gov.uk/ukpga/2012/21/pdfs/ukpgacs_20120021_en.pdf" Date="2013-06-07" Title="Correction Slip" Size="12751"/></ukm:CorrectionSlips><ukm:Alternatives><ukm:Alternative URI="http://www.legislation.gov.uk/ukpga/2012/21/pdfs/ukpga_20120021_en.pdf" Date="2012-12-21" Size="3168184"/></ukm:Alternatives><ukm:Statistics><ukm:TotalParagraphs Value="1090"/><ukm:BodyParagraphs Value="388"/><ukm:ScheduleParagraphs Value="702"/><ukm:AttachmentParagraphs Value="0"/><ukm:TotalImages Value="0"/></ukm:Statistics></proprietary></meta><body eId="body"><part eId="part-6"><num><b>PART 6</b></num><heading>Investigation of complaints against regulators</heading><section eId="section-88" uk:target="true"><num>88</num><heading>Exemption from liability in damages</heading><subsection eId="section-88-1"><num>(1)</num><content><p>Neither the investigator appointed under section 84 nor a person appointed to conduct an investigation on the investigator's behalf under section 87(8) is to be liable in damages for anything done or omitted in the discharge, or purported discharge, of functions in relation to the investigation of a complaint.</p></content></subsection><subsection eId="section-88-2"><num>(2)</num><intro><p>Subsection (1) does not apply—</p></intro><level class="para1" eId="section-88-2-a"><num>(a)</num><content><p>if the act or omission is shown to have been in bad faith, or</p></content></level><level class="para1" eId="section-88-2-b"><num>(b)</num><content><p>so as to prevent an award of damages made in respect of an act or omission on the ground that the act or omission was unlawful as a result of section 6(1) of the Human Rights Act 1998.</p></content></level></subsection></section></part></body></act></akomaNtoso>