SCHEDULES
SCHEDULE 11The financial ombudsman service
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In paragraph 14 (scheme operator's rules)—
(a)
in sub-paragraph (2), after paragraph (f) insert—
“(fa)
allow the correction of any clerical mistake in the written statement of a determination made by an ombudsman;
(fb)
provide that any irregularity arising from a failure to comply with any provisions of the scheme rules does not of itself render a determination void;”, and”
(b)
in sub-paragraph (7), for “Authority” substitute “
FCA
”
.