(1)The regulator may set standards for registered providers as to the nature, extent and quality of accommodation, facilities or services provided by them in connection with social housing.
(2)Standards under subsection (1) may, in particular, require registered providers to comply with specified rules about—
(a)criteria for allocating accommodation,
(b)terms of tenancies,
(c)levels of rent (and the rules may, in particular, include provision for minimum or maximum levels of rent or levels of increase or decrease of rent),
(d)maintenance,
(e)procedures for addressing complaints by tenants against landlords,
(f)methods for consulting and informing tenants,
(g)methods of enabling tenants to influence or control the management of their accommodation and environment,
[F1(ga)methods of assisting tenants to exchange tenancies,]
(h)policies and procedures required by section 218A of the Housing Act 1996 (c. 52) in connection with anti-social behaviour,
(i)landlords' contribution to the environmental, social and economic well-being of the areas in which their property is situated, and
(j)estate management.
(3)In setting standards the regulator shall have regard to the desirability of registered providers being free to choose how to provide services and conduct business.
Textual Amendments
F1S. 193(2)(ga) inserted (15.1.2012) by Localism Act 2011 (c. 20), ss. 176(1), 240(2); S.I. 2012/57, art. 4(1)(s) (with arts. 6, 7, 9-11)
Commencement Information
I1S. 193 in force at 8.9.2008 by S.I. 2008/2358, art. 3(1)
(1)The regulator may set standards for [F2private registered providers] in matters relating to the management of their financial and other affairs.
(2)In respect of profit-making registered providers, standards may be made in relation to the management of their affairs only so far as relating to the provision of social housing.
(3)In setting standards the regulator shall have regard to the desirability of registered providers being free to choose how to provide services and conduct business.
Textual Amendments
F2Words in s. 194(1) substituted (1.4.2010) by The Housing and Regeneration Act 2008 (Registration of Local Authorities) Order 2010 (S.I. 2010/844), art. 1(2), Sch. 1 para. 51
Commencement Information
I2S. 194 in force at 8.9.2008 by S.I. 2008/2358, art. 3(1)
(1)The regulator may issue a code of practice which—
(a)relates to a matter addressed by a standard, and
(b)amplifies the standard.
(2)In considering whether standards have been met the regulator may have regard to a code of practice.
(3)The regulator may revise or withdraw a code of practice.
(4)The regulator shall make arrangements for bringing a code of practice to the attention of registered providers.
Commencement Information
I3S. 195 in force at 8.9.2008 by S.I. 2008/2358, art. 3(1)
(1)Before setting standards, or issuing, revising or withdrawing a code of practice, the regulator shall consult the following or ensure that they have been consulted—
(a)one or more bodies appearing to it to represent the interests of registered providers,
(b)one or more bodies appearing to it to represent the interests of secured creditors of registered providers,
[F3(ba)any body for the time being nominated under section 278A,]
(c)one or more[F4other] bodies appearing to it to represent the interests of tenants of social housing,
(d)the Audit Commission for Local Authorities and the National Health Service in England,
(e)one or more bodies appearing to it to represent the interests of local housing authorities,
(f)the HCA, and
(g)the Secretary of State.
(2)Before setting a standard which would apply to charities, or issuing, revising or withdrawing a code of practice which applies or would apply to charities, the regulator must consult the Charity Commission.
Textual Amendments
F3S. 196(1)(ba) inserted (12.11.2009) by Local Democracy, Economic Development and Construction Act 2009 (c. 20), ss. 26(4)(a), 148(1)(c)
F4Word in s. 196(1)(c) inserted (12.11.2009) by Local Democracy, Economic Development and Construction Act 2009 (c. 20), ss. 26(4)(b), 148(1)(c)
Commencement Information
I4S. 196 in force at 8.9.2008 by S.I. 2008/2358, art. 3(1) (with art. 3(3)(4))
(1)The Secretary of State may direct the regulator—
(a)to set a standard under section 193,
(b)about the content of standards under section 193, or
(c)to have regard to specified objectives when setting standards under section 193 or 194.
(2)The Secretary of State may give a direction under subsection (1)(a) or (b) only if it relates, in the Secretary of State's opinion, to—
(a)quality of accommodation,
[F5(aa)tenure,]
(b)rent, F6...
(c)involvement by tenants in the management by registered providers of accommodation[F7, or
(d)methods of assisting tenants to exchange tenancies.]
(3)In deciding whether to give a direction the Secretary of State shall, in particular, have regard to the regulator's fundamental objectives.
(4)Before giving a direction the Secretary of State must consult—
(a)the regulator,
(b)the HCA,
(c)the Audit Commission for Local Authorities and the National Health Service in England,
(d)one or more bodies appearing to the Secretary of State to represent the interests of local housing authorities,
[F8(da)any body for the time being nominated under section 278A,]
(e)one or more[F9other ] bodies appearing to the Secretary of State to represent the interests of tenants of social housing, and
(f)one or more bodies appearing to the Secretary of State to represent the interests of registered providers.
(5)Before giving a direction about a standard which would apply to charities the Secretary of State must consult the Charity Commission.
(6)A direction may disapply the requirement to consult under section 196 in relation to specified matters.
(7)The regulator shall comply with any direction.
(8)The Secretary of State shall publish—
(a)each proposed direction that is the subject of a consultation,
(b)each response to a consultation, and
(c)each direction.
Textual Amendments
F5S. 197(2)(aa) inserted (15.1.2012) by Localism Act 2011 (c. 20), ss. 152, 240(2); S.I. 2012/57, art. 4(1)(n) (with arts. 6, 7, 9-11)
F6Word in s. 197(2)(b) repealed (15.1.2012) by Localism Act 2011 (c. 20), s. 240(2), Sch. 25 Pt. 25; S.I. 2012/57, art. 4(1)(ee)(iv)
F7S. 197(2)(d) and word inserted (15.1.2012) by Localism Act 2011 (c. 20), ss. 176(2), 240(2); S.I. 2012/57, art. 4(1)(s) (with arts. 6, 7, 9-11)
F8S. 197(4)(da) inserted (12.11.2009) by Local Democracy, Economic Development and Construction Act 2009 (c. 20), ss. 26(5)(a), 148(1)(c)
F9Word in s. 197(4)(e) inserted (12.11.2009) by Local Democracy, Economic Development and Construction Act 2009 (c. 20), ss. 26(5)(b), 148(1)(c)
Commencement Information
I5S. 197 in force at 8.9.2008 by S.I. 2008/2358, art. 3(1) (with art. 3(3)(4))
(1)Failure to meet a standard is a ground for exercising a power in this Chapter or Chapter 7.
(2)The regulator shall make arrangements for bringing standards to the attention of registered providers.
(3)The regulator may revise or withdraw standards; and section 196 applies to revising or withdrawing standards as to setting standards.
(4)Standards may be expressed by reference to documents prepared by others.
(5)Standards—
(a)may make provision generally or only in relation to specified cases, circumstances or areas, and
(b)may make different provision for different cases, circumstances or areas.
Commencement Information
I6S. 198(1) in force at 1.4.2010 by S.I. 2010/862, art. 2 (with Sch.)
I7S. 198(2)-(5) in force at 8.9.2008 by S.I. 2008/2358, art. 3(1)