Part 6

Legal Complaints

Jurisdiction and operation of the ombudsman scheme

Complaints excluded by scheme rules
127
1
Scheme rules may make provision excluding complaints of a description specified in the rules from the jurisdiction of the ombudsman scheme.
2
But they may not make provision excluding a complaint from the jurisdiction of the ombudsman scheme on the ground that it relates to a matter which has been or could be dealt with under the disciplinary arrangements of the respondent's relevant authorising body.