Valid from 31/12/2007
Valid from 02/01/2008
14(1)If IBB thinks—E+W+N.I.
(a)that action taken by or on behalf of IBB amounts to maladministration, and
(b)that a person has been adversely affected by the action,
IBB may make such payment (if any) to the person as it thinks appropriate.
(2)“Action” includes failure to act.