Functions
8Assistance
1
Regulations may confer power on the Commissioner to give assistance to a person who is or has been an older person in Wales—
a
b
in making a complaint or representation to or in respect of a person providing regulated services in Wales, in respect of the provision of those services;
c
in making a complaint or representation to or in respect of a person mentioned in Schedule 3, in relation to anything done or omitted to be done by that person the effect of which is subject to review under section 3;
d
in making a complaint or representation to or in respect of a person providing services on behalf of or under arrangements with a person mentioned in Schedule 3, in respect of the provision of a relevant service;
e
in any procedure, proceedings or prospective proceedings of a prescribed description.
2
The reference in subsection (1) to a person who has been an older person in Wales includes a person who has ceased to be an older person in Wales before this section comes into force.
3
A description of procedure or proceedings may be prescribed by virtue of subsection (1)(e) only if it relates to—
a
anything the effect of which is subject to review under section 3,
b
the provision of regulated services in Wales, or
c
the provision of a relevant service on behalf of, or under arrangements with, a person mentioned in Schedule 3.
4
Assistance includes—
a
financial assistance;
b
arranging for a person to provide representation or give advice or assistance.
5
The regulations may provide for assistance to be given on conditions including (in the case of financial assistance) conditions requiring repayment in prescribed circumstances.
6
In subsections (1)(d) and (3)(c) “relevant service” means a service which is a relevant service for the purposes of section 5 by virtue of section 6(4)(f).