Part 2Review of student complaints

13Designation of operator of student complaints scheme

1

The Secretary of State may, for the purposes of this Part, designate a body corporate as the designated operator for England as from a date specified in the designation.

2

The Assembly may, for the purposes of this Part, designate a body corporate as the designated operator for Wales as from a date specified in the designation.

3

The Secretary of State or the Assembly may not designate a body under subsection (1) or (2) unless he or the Assembly is satisfied that the body—

a

meets all of the conditions set out in Schedule 1,

b

is providing a scheme for the review of qualifying complaints that meets all of the conditions set out in Schedule 2, or is proposing to provide such a scheme from a date not later than the effective date,

c

has consulted interested parties about the provisions of that scheme, and

d

consents to the designation.

4

If a body is designated under subsection (1) or (2) the Secretary of State or the Assembly must, before the effective date,—

a

give the body notice of the designation, and

b

publish notice of the designation in such manner as he or the Assembly thinks fit.

5

In this Part—

a

“the effective date”, in relation to the designation of a body corporate under this section, means the date specified in the designation as the date from which the body is designated as designated operator, and

b

any reference to the designated operator is—

i

in relation to an institution in England, a reference to the body designated under subsection (1), and

ii

in relation to an institution in Wales, a reference to the body designated under subsection (2).