Higher Education Act 2004 (c. 8)

SCHEDULES

SCHEDULE 2 Conditions to be met by student complaints scheme

Interpretation

11 In this Schedule—

• “complainant” means the person making a qualifying complaint;

• “parties”, in relation to a qualifying complaint, means—

  (a)

  the complainant, and

  (b)

  the governing body of the institution about which the complaint is made;

• “reviewer”, in relation to the review of a qualifying complaint under a scheme, means the individual who is reviewing the complaint.